We are awarded as "World Seller" by PayPal with over 10,000 transaction records (based on record dated Oct 2005)
Product Directory - list of our products - Click here
Customer Service:
Support: support@HobbyJapan2000.com
Sale: shop@hobbyjapan2000.com
Wholesale: support@HobbyJapan2000.com
Your email will be reply within 24 hours by one of our support staff or the webmaster of this website. Thank you in advance for contacting us.
Fax Numbers:
USA Fax: 1-786-513-6216
UK Fax: 44-870-131-4562
Online Support Information Center - Click Here
Our Order Processing & Shipment Handling Overview - Click Here
An overview about how we process your order and ship the order to you?
Our Quality Inspections - Click Here
An overview about how we inspect our products before shipment, to ensure the item we sent you is 100% working and good in quality.
Our Company:
HobbyJapan2000.com is a new privately owned eCommerce
Website. Our mission is to provide a secured shopping environment for low price electronic
products to the customers around the world.
Our Reputation:
We have been in e-commerce business for very long time (Since 2000). We are definitely the business you can trust - More Info
Security:
Your orders from HobbyJapan2000.com are safe and 100% protected - all transactions are
processed with the latest 128 bit SSL Technology*. Our web server is hosted in a "HACKER SAFE"** server facility.
NOTE:
* 128 bit SSL Technology is the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your online order information secure.
** HACKER SAFE sites help protect you from identity theft and credit card fraud. "Hacker Safe" Web sites are tested and certified daily to pass the SANS/FBI Internet Security Test.
Payment Methods:
We accept PayPal and major Credit Cards (Visa, Master Card, Discover, American Express, Dinners, JCB), eCheck and Bank Transfer.
Shipping Methods:
We offer Air Mail Delivery (Tracking is not available for Air Mail) for all orders and Express Delivery (Tracking is available for Express Delivery) for some orders (Express delivery will be available for all products soon).
Return / Exchange Policy:
Our return / exchange policy is very simple. If the item we sent you is
defective, you can return the item for exchange or refund. For
returning, the customer has to pay for the return shipping cost and we will pay for the additional shipping cost for us to send the exchange shipment to the customer.
Postage cost for all order is not refundable after delivery - we have paid the Post Office already and we can not get the postage cost back from the Post Office if they have sent the order to you.
*All items are tested 3 times before we ship them to our customers.
So the defective rate is very very low (so far as today 13 May 04 - the defective rate is only 0.002%).
** Return / exchange is not allowed if the item has been used or if the customer damaged the item himself / herself - eg. crashed the helicopter.
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